Frequently Asked Questions

Simply copy and paste your code in the “Coupon Code” box at the bottom of the cart page.

Your total discount will show on the Checkout page.

We are always delighted to assist with returns and helping you find the ideal things.

To request a return, you would need to email us at returns@organicblank.com, in which you need to include the following information:

• Order ID or PO (Purchase order)
• Name and surname.
• Email address.
• Phone number.
• List of the items you would like to return with reference code, colour and size.
• Brief description of the reason for the return.
• Please state wether you would like store credit (coupon code) or a refund.

* Return shipping is at the customer’s expense.
* Any claim has to be open within 15 days since you received the order.
* A 15% restocking fee will be applied.
* Returns of used, customized or discontinued items are not accepted. For hygienic reasons, returns of underwear, footwear, masks or other health-related protection products will not be accepted.
* We kindly suggest, if you have any deadline to have the right items, to place a new order and once we receive back the returned items we will automatically issue a refund or a coupon code.

We are not able to process returns for decorated items.

We always recommend testing your decoration method on one item to see how it works for you!

We are aware of the value of processing refunds in a timely and trustworthy manner. The time it takes to process your refund, including return shipping, inspection, and your bank's credit processing period, could range from 7 to 21 business days.

As soon as it's finished, we'll send you an email to let you know.

We currently ship within Europe, however, please send us an email to info@organicblank.com and let us know where you would like to have the items shipped to, and we will do everything we can!

Our warehouses are for distribution purposes only and do not have pick up available. We will always provide the fastest shipping possible so that you never have to leave home for an order!

They can take some time to complete; up to 1-8 business days even. We know that is a long time and are always working closely with our couriers to close investigations as quickly as we can. 

Our team will always stay in touch and keep you up to date on the progress and if there is anything needed to move things forward.

Since matching colors can be challenging, we advise adhering to a few crucial guidelines.

Always make sure to select the same manufacturer's exact color name. Making sure you order the same fabrication also helps.

Even though we are the blanks experts, we are aware that the fabric can significantly affect how different decoration techniques turn out:

For HTV, (Heat Transfer Vinyl) cotton or cotton/poly blends are a fantastic choices.

For Sublimation, look for a high polyester content. We recommend a minimum of 50-65% polyester for best results.

• Sewn tags are permanently sewn into the garment, and are not intended for easy removal.
• Tear-Away tags are lightly sewn into the garment, but should be removable if gently pulled while holding the garment to prevent stretching or ripping.
• Heat Pressed Labels are screen printed directly onto the garment and are permanent.

Tax exemption is quick! Simply create an account at Organic Blank and let us know via email (contact@organicblank.com) with the subject "Tax Exemption", the following details:

• Username at Organic Blank
• Reseller's certificate/tax exemption attached

Our team will be in touch with you to complete the process.

At Organic Blank, we are always working to provide the most competitive pricing possible. 

Bulk pricing is based on the price chart on every product individually, in which you can choose different colors and sizes.